In the bestselling tradition of The HP Way, The Spirit to Serve describes how one of the most successful hoteliers of the twentieth century built Marriott International from a respectable $50-million-a-year enterprise into the mammoth $9-billion multinational giant of today Told in the words of J W Marriott, Jr , The Spirit to Serve distills years оефел of hard-earned wisdom and experience into twelve timeless lessons that managers at any level can implement in their own business lives.  Издание содержитISBN 0066621143.